can’t login to old WP site after changing platforms to Wix

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  drscottmartin · Member · Jun 25, 2018 at 8:50 am

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  Help me access my information so I can transfer information to the new platform please

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  kokkieh · Staff · Jun 25, 2018 at 10:53 am

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  Hi there,

  It’s impossible to help if you don’t tell us the address of the site you’re trying to access.

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  drscottmartin · Member · Jun 25, 2018 at 11:13 am

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  advancedfertilitysolutions.com

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  kokkieh · Staff · Jun 25, 2018 at 1:09 pm

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  That domain is currently connected to Wix, and has never been connected to any site or account on WordPress.com.

  If you had a WordPress site at that domain, it was using the open source WordPress software at another host, and you need to contact that hosting provider for help exporting your content to Wix. We cannot help with this, as your content was not hosted on our servers.