Can’t login to the Dashboard
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After typing in my credentials, Username and password, (like I’ve been doing for the past year) The fields go blank and I’m stuck on the same page. Tried changing the password. It worked and got me in the dashboard but then I was disconnected. Couldn’t login again. Changed password again, got in and got bumped off in less than 3 minutes. Now I can’t login or reset my password.
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I don’t see any sites on your account here.
What is the URL of the site you’re trying to access?
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http://www.sokolowskistudios.com
I’ve tried to rename my .htaccess file thru ftp…result—no luck. Also tried renaming the latest updated plugins….didn’t work. Tried renaming plugin folder —got error message …
this site is experiencing technical difficulties
…..Cleaned cache and cookies in browser…no luck.
Stuck.
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by Network Solutions. Therefore, you need to contact them regarding your login issue.
You can also try resetting the password by following these instructions:
https://codex.wordpress.org/Resetting_Your_Password
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:
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