Can't login to wordpress backend due to retired theme

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  anestis2017 · Member · Jan 23, 2018 at 12:02 pm

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  Hi, I have a WPZoom theme that unfortunately is retired and appears to no longer be supported.

  I have purchased a new theme, however I cannot login to upgrade to it.

  Can someone pls advise how i can use an FTP connection to reset the theme currently running, so that I can login and upgrade to the new one.

  Errors when I try to login are;

  Warning: Cannot modify header information – headers already sent by (output started at /home/content/46/5968346/html/httpautobabescomau/wp-content/themes/zenko/header.php:2) in /home/content/46/5968346/html/httpautobabescomau/wp-includes/pluggable.php on line 920

  Warning: Cannot modify header information – headers already sent by (output started at /home/content/46/5968346/html/httpautobabescomau/wp-content/themes/zenko/header.php:2) in /home/content/46/5968346/html/httpautobabescomau/wp-includes/pluggable.php on line 921

  Warning: Cannot modify header information – headers already sent by (output started at /home/content/46/5968346/html/httpautobabescomau/wp-content/themes/zenko/header.php:2) in /home/content/46/5968346/html/httpautobabescomau/wp-includes/pluggable.php on line 922

  Can someone pls assist.

  WPZoom are no help.

  Regards,
  a

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  gemmacevans · Member · Jan 23, 2018 at 12:09 pm

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  Hi anestis2017,

  autobabes.com.au is a WordPress.org site hosted by GoDaddy (rather than WordPress.com). This guide contains some information about the differences between the two:

  WordPress.com vs. WordPress.org

  We are only able to help with WordPress.com sites here but support for WordPress.org sites is available on these forums:

  https://wordpress.org/support/

  If you are unable to find a way to login at all, I recommend contacting GoDaddy for help. They should be able to give you some advice.

  Best of luck getting this sorted out!

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  theakshaydhiman · Member · Jan 23, 2018 at 12:11 pm

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  Hello anestis2017, please tell us which website you want help with and whether your website is hosted on WordPress.com or self-hosted.

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  theakshaydhiman · Member · Jan 23, 2018 at 12:17 pm

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  @gemmacevans, hello there!

  @anestis2017, changing the theme from the database should help. Check out this article from GoDaddy:

  https://godaddy.com/help/change-a-wordpress-theme-in-the-database-26331

  Hope this helps.

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  anestis2017 · Member · Jan 24, 2018 at 8:53 am

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  Thanx everyone, I’ve been able to login Ok with WP-login, but the problem still remains. If someone can assist with the error codes listed above, that would be appreciated, otherwise I’ll try https://wordpress.org/support/ as suggested by Gemma.

  If anyone can recommend a good php code developer, I’d appreciate that option also.

  thanx again.
  a

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  gemmacevans · Member · Jan 24, 2018 at 10:33 am

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  Hi anestis2017,

  Thanks for keeping us updated. Yes, do post to the WordPress.org forums if GoDaddy are unable to help you.

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  anestis2017 · Member · Jan 24, 2018 at 10:51 am

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  Thanx Gemma, I called GoDaddy and they advised that I had to change the Core files as there seems to be a corruption in wp-includes as suggested by the error message. I know have to research how to do that exactly :)

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  gemmacevans · Member · Jan 24, 2018 at 11:31 am

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  I’ll keep my fingers crossed for you :)