Can’t login to WordPress.com HOWEVER I can login to blog: Peace-Love-Patience.com

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  bethnaffziger · Member · Dec 20, 2018 at 6:23 pm

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  Hello, I need to make changes to my blog, but I can’t login to WordPress.com. My username is (email visible only to moderators and staff). When I login directly into my dashboard for Peace-Love-Patience, I can get in. When I use that username to get on WordPress.com to get into settings it says my username doesn’t exist. Can you please help? Thank you. Beth. My other issue the address (email visible only to moderators and staff) is not a valid address anymore, I am at (email visible only to moderators and staff). Thank you.

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  kokkieh · Staff · Dec 21, 2018 at 12:19 pm

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  Hi there,

  The site at http://www.peace-love-patience.com/ is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.