Can’t login to wp admin

  • Unknown's avatar
    5thgradefinance · Member ·

    Hi,
    I’m very new to this. I made a website this morning through bluehost. I was in the WP admin platform building my website perfectly fine. I left for an hour or so and I got signed out. Now I can’t log back in. I get stuck at ‘wp-login.php’. I try and login through wordpress and nothing happens. I then tried logging in with username and password and nothing still happened.

    Anyone know how I can get around this? I tried clearing cookies and my caches, but still can’t log in.

  • staff-mckluskey · Staff ·

    Hi there!

    Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with Bluehost), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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