Can’t login to WP Admin

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  itsellamccrae · Member · Feb 11, 2023 at 2:43 pm

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  Hello,

  I’m having trouble logging into my WP Admin site. I reset the password through my host’s phpMyAdmin but it is still saying it’s incorrect.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Feb 12, 2023 at 2:45 pm

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  Hi,

  It sounds like you’re having trouble accessing a site hosted elsewhere (not on WordPress.com) – we won’t be able to help with this, as all the site data is not on our servers.

  Have you tried reaching out to your host directly? They may be able to help.

  There are also some other suggestions on how to reset your password here:
  https://wordpress.org/support/article/resetting-your-password/. If that doesn’t help, and your host does not offer support, you may want to ask at https://wordpress.org/support/forums/.

  Here, on WordPress.com, we run a modified version of the WordPress software, and the login system is also very different.

  You can find more details about WordPress.com and WordPress.org on this page:

  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

  I hope that helps :)