can't make payment

  • Unknown's avatar
    greenpowergrenada · Member ·

    I’ve been trying to upgrade my account for the past 6 month, but payments are disabled. I contact support by I keep getting this automated reply

    Thanks for reaching out. We reserve the right to limit purchases on WordPress.com sites, so payments will not be allowed for this account.Your site is online, and you may use it on our free plan for as long as you’d like without additional upgrades.

    this is extremely frustrating. Can someone help me

    and stop sending me the same copy & paste response it doesn’t help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    greenpowergrenada · Member ·

    can a real person contact me and help me with my problem? it seem like this company is full of bots

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, I see you received a response from Staff to your question a day ago at https://wordpress.com/forums/topic/payments-disabled/#post-3570926

    It doesn’t appear that we are able to help you here in our public forums with this issue, so I’ll go ahead and close this thread to further replies. Kindly continue by email with the billing team. Thanks.

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