Can’t make purchase for my monthly plan

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  itsashleywilson · Member · Oct 20, 2021 at 4:50 pm

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  Purchases are currently disabled. Please contact us to re-enable purchases.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  workingangela · Member · Oct 20, 2021 at 4:54 pm

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  Hi there,

  Unfortunately, I do not think that this is discussed on the forum publicly. Please respond to the email that you received from the Payments Team. You can ask any additional questions and they should be able to help you.

  Kind regards.

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  staff-blorbo · Staff · Oct 20, 2021 at 6:24 pm

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  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.