Can't map external domain

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  randopyla · Member · Mar 20, 2018 at 9:48 pm

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  Hello,

  I’d like to purchase a premium plan and map an external domain that I already own. (map only, no transfer)

  When I arrive on this screen : https://wordpress.com/start/domains/transfer/fr
  I try to click “associez-le manuellement” (manually map), but nothing happens.

  Could someone advise please ?

  thanks
  Bérangère

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · Mar 21, 2018 at 12:08 am

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  Hi babbooo

  I’d like to purchase a premium plan and map an external domain that I already own. (map only, no transfer)

  When I arrive on this screen : https://wordpress.com/start/domains/transfer/fr
  I try to click “associez-le manuellement” (manually map), but nothing happens.

  Could someone advise please ?

  Here is the support document that will help you to connect your already own domain to your site:
  https://en.support.wordpress.com/domains/map-existing-domain/

  Hope this helps.

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  fstat · Staff · Mar 21, 2018 at 7:51 am

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  Hi there,

  This is happening because you’re trying to transfer your domain to WordPress.com.

  To map your domain here, please visit the following link:

  https://wordpress.com/domains/add/mapping/

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  randopyla · Member · Mar 21, 2018 at 11:34 am

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  Thanks for your replies !

  I am trying to map a domain, not to transfer it.

  The link “manually map” did not work yesterday and this morning. For a reason I don’t know, it works now….

  Thanks anyway, Bérangère

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  fstat · Staff · Mar 21, 2018 at 12:40 pm

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  You’re welcome and feel free to reach us again anytime!