Can't not login to dashboard website
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I can’t not see my website https://vominhhieusite.com/admin so on I can’t do anything on my website. Please help me to relogin. My email is (email visible only to moderators and staff) .Thanks
The blog I need help with is: (visible only to logged in users)
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Hi there
http://lamsuachuadien.wordpress.com/wp-admin is the link to your Dashboard.
If you mean vominhhieusite.wordpress.com, then https://vominhhieusite.wordpress.com/wp-admin is what you are looking for. You will need to be logged in with the correct email in order to access the dashboard.https://vominhhieusite.com does not exist, which might explain why you are having difficulties. Perhaps you have it hosted somewhere else and let the domain expire? If you want this to be your web address, it does not appear to be currently used and you could register that domain with a paid plan here at WordPress.Com
best,
dave -
Thank you for helping me about this problem, I have just register https://vominhhieusite.wordpress.com and domain name http://dothithuongmai.com pointer to https://vominhhieusite.wordpress.com , it’s all, I didn’t buy any host before. It showing on my website admin like this :
“User vominhhieu88 Cannot Access the Dashboard Requested
You are logged in as “vominhhieu88” and do not have the necessary privileges to access the dashboard for “TRANG MỤC TIN ĐĂNG”. If you are not “vominhhieu88”, please log out, and log back in with your username. If you are “vominhhieu88” and you need access, please ask an administrator of the site to invite you.
If you reached this screen by accident and meant to visit one your own sites, here are some shortcuts to help you find your way.”
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Hi
Looking up http://dothithuongmai.com i getRegistrar MAT BAO CORPORATION
Name Server NS1.MATBAO.VN
Name Server NS2.MATBAO.VN
Updated Date 2016-08-31T05:43:43Z
Creation Date 2016-07-02T03:56:34Z
Registrar Registration Expiration Date 2017-07-02T03:56:34ZWhat that tells us is that dothithuongmai.com is hosted at Matbao.vn and this domain has not been modified since 2016-08-31.
What is confusing me is the two pages appear identical visually, yet the nameserver is not pointing to WordPress.Com. Did you export the page from dothithuongmai.com and import it to vominhhieusite.wordpress.com?
If you are trying to access “TRANG MỤC TIN ĐĂNG” you will need the email address that had the administrative rights to “TRANG MỤC TIN ĐĂNG”. As much as i wish i could help you with discovering the correct email address, i cannot. I will tag this thread so the WordPress staff can assist you with that.
If you want http://dothithuongmai.com to point to https://vominhhieusite.wordpress.com/ you will need an upgraded plan
https://wordpress.com/pricing/
and will have to map the dothithuongmai.com to vominhhieusite.wordpress.com. You can use the Domain credit from the upgraded plan so you will not have to pay for the domain mapping separately.
https://en.support.wordpress.com/map-existing-domain/ talks about Domain Mappingbest
dave -
Hi @vominhhieu88, dothithuongmai.com uses a framed / masked / hidden / stealth redirect. Different domain providers call them different things. I’d recommend against that as it can cause problems with SEO, as well as creating some other unpredictable behaviors. Use domain mapping instead, available in all of our plans.
The site vominhhieusite.wordpress.com is registered under a different account. If you have more than one email address, try logging out then logging in with the other email.
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@supernovia – Thanks for your help with this one. how can you tell it’s a masked redirect – what are the indicatiors?
d -
@dave2swords I first suspected it when you said the name servers were pointed elsewhere and the site had no upgrades.
But the real tell was when I loaded up the domain and tried to click on a link for a post. Notice what happens with the URL at the top when you click on a post? It doesn’t change at all. When a site is in this kind of redirect, you won’t be able to copy the URLs for individual posts.
Basically the domain is loading up the whole website in a frame, and because of that the url at the top cannot change. But if you open an individual link in a new tab, it shows the underlying website. Give it a try and you’ll see what I mean.
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Thank you dave2swords and supernovia for helping me about this problem, I will stop redirect domain http://dothithuongmai.com and hope that I can continue using https://vominhhieusite.wordpress.com/ . I just using only email (email visible only to moderators and staff) to register in wordpress. I have checked all of my email.
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@supernovia- ooooh! i see! Also, when i went to the .wordpress.com site the follow box was there but the redirected did not have it..
Thank you!
d -
I just using only email (email visible only to moderators and staff) to register in wordpress. I have checked all of my email.
The site vominhhieusite.wordpress.com is set up under a different account with a different email address. We aren’t able to grant access unless you can show ownership. We have more details here: http://en.support.wordpress.com/account-recovery/
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