Can't obtain the Cancel option in one of my upgrades

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  deeztherabbit · Member · Feb 17, 2014 at 3:41 am

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  I want to cancel one of my upgrades (10 GB extra) in order to upgrade to the $99 per year premium pack, but the cancel option does not appear in My Upgrades. it’s been 25 days since that upgrade auto-renewl

  here it says: “Refunds

  The following upgrades for your blog Deez The Rabbit are eligible for refunds:
  Request a refund for 10GB”

  So, i click the link, redirects me to my wp-admin, but still, i can’t find how to request my refund, not even if i go again to My Upgrades

  CAP: http://oi61.tinypic.com/i4h9ud.jpg

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Feb 19, 2014 at 11:19 pm

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  Hi there,

  I have fully refunded your 10GB auto renewal and removed the upgrade from your account. The funds will be returned to your account within the next several days. You should now be able to purchase the Premium bundle through your Store.

  Let me know if you have any trouble!

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  deeztherabbit · Member · Feb 19, 2014 at 11:51 pm

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  ok, thanks a lot, i appreciate it.
  Yes, ill be upgrading in the next days, i’ll let you know how it went.

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  jeremeylduvall · Member · Feb 20, 2014 at 2:01 am

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  Sounds great!