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Forums / Can't Open Manage Purchases, Contact, or Add New Posts

Can't Open Manage Purchases, Contact, or Add New Posts

  • Unknown's avatar
    jessicakleid · Member · Jan 22, 2018 at 8:13 pm
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    When I open Account Settings, Manage Purchases, Contact, or if I try to add a new blog post, nothing comes on in the tabs and the information is totally blank. I just renewed my domain on godaddy.com which had expired and I think I need to renew my wordpress site soon, but because everything is blank I am unable to renew or get help directly from WordPress.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thesacredpath · Member · Jan 22, 2018 at 8:43 pm
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    Hi there, I checked your Upgrades and they are good through March of 2018, so there isn’t any problem there, and I can see the site.

    My first suggestion would be to log out of WordPress and clear your browser cache and cookies and then log back in and try again, and let me know.

    In your posts, I see a draft from 11/9/2017, but nothing newer than that, and the last published posts is from 10/11/2017.

  • The topic ‘Can't Open Manage Purchases, Contact, or Add New Posts’ is closed to new replies.

Tags

  • account settings
  • contact
  • Domain
  • manage purchases
  • renewal
  • setting
  • site down
  • support

About this topic

  • In: CSS Customization
  • 2 participants
  • 1 reply
  • Last activity 8 years
  • Latest reply from jessicakleid

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