Cant open my website. Suspended.

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  eliotfreijcom · Member · Sep 18, 2018 at 1:44 pm

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  Hello,
  I’ve been having a problem with my website for quite a bit now. I cannot seem to open it. It gives me a message saying it is suspended.
  I think it started happening when I failed to pay for my hosting service on HostGator. So I decided to change my hosting service to SiteGround, but it still won’t open. I am not sure if the transfer has been done successfully. The domain name is (www.roofing-bath.com). Please tell me what I can do to resolve this, many thanks.

  Eliot

  The blog I need help with is: (visible only to logged in users)

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  sachintawade · Member · Sep 18, 2018 at 2:45 pm

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  Hi there,

  It appears that your website http://www.roofing-bath.com uses the self-hosted version of WordPress rather than WordPress.com,

  This forum is for help regarding WordPress.com websites only.

  Note the difference here:

  WordPress.com vs. WordPress.org

  You may be able to find help here: 
  https://wordpress.org/support/ or alternatively contact your hosting provider.

  Your website’s name servers are still pointing to hostgator.
  ns6206.hostgator.com
  ns6205.hostgator.com

  In thia case contacting your hosting service provider will help.

  Hope this gets fixed soon!

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  eliotfreijcom · Member · Sep 19, 2018 at 5:41 pm

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  oh, I had no idea, thank you for your help anyways.