Can't open/edit any widget

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  rossau · Member · Nov 20, 2014 at 11:01 pm

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  Since some hours. OS X 10.10.1, Safari 8.0 (all latest versions). Klicking on the list’s entries on the widget’s page does exactly nothing. “Help” and “Options” don’t work on this site either.

  Please have a look into that. Thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 20, 2014 at 11:40 pm

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  I’ll tag this thread for Staff assistance because I do not know how to help you. I can make some suggestions though.

  Try clearing your browser’s cache http://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  Disable all browser extensions or add-ons temporarily.

  Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  Try using another browser http://browsehappy.com

  Try disabling any recent security of firewall upgrades temporarily and see if that resolves your issue.

  You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.

  Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  gracejiyoung · Member · Nov 20, 2014 at 11:46 pm

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  Hi there,

  I’m sorry, but I’m unable to reproduce the issues you are talking about. I’m able to edit the list of widgets in the Dashboard. It may be independent to your computer/browser. Can you try the recommendations @timethief has written out above?

  Let me know if you have any questions with this!

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  rossau · Member · Nov 21, 2014 at 7:37 am

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  It seems to work fine again (without any interactions by me). Thanks.

  Glad to know that it wasn’t me alone. See some other and younger “Widget” threads.