Can’t paste into invite email box

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  happymonkeymonday · Member · May 31, 2018 at 12:44 am

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  The paste option isn’t coming up on the invite new email box. I tried my android phone & tablet. I can get the long hold to work on the customize message box below it. So i can’t add ppl to my blog. Thanks

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 31, 2018 at 10:21 am

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  Hi there,

  Just to clarify, you’re trying to invite people to follow your site via the People ->Add section?

  Are you using the mobile app, or the browser on your Android? If the browser, what browser exactly? Please include the version number for the browser, as well as the Android version you are running on your device.

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  happymonkeymonday · Member · May 31, 2018 at 12:52 pm

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  From browser. I get to the page by way of “Settings”, “Reading”, then from that page “Invite viewers to your blog”. (I’ve never found a more direct way, so i bookmarked it. Noticed it looked reformatted yesterday.)
  The page title is “Invite People”, the box says “usernames or emails”.
  Chrome 66.0.3359.158
  Android 5.1.1; SM-J320M build/LMY47V

  Thank u 4 ur help

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  staff-zinnia · Staff · May 31, 2018 at 4:02 pm

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  Hi – Have you already tried clearing the browser cache?

  Solve Common Browser Issues

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  happymonkeymonday · Member · May 31, 2018 at 6:03 pm

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  Yes, i cleared it. I still only get the keyboard in long press. No paste.

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  supernovia · Staff · May 31, 2018 at 7:11 pm

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  I can confirm I can’t long-press paste from my android either, in the browser or in the app. I’ll file a bug report for you. In the meantime, if you’re able to use a browser from a desktop, you should be able to paste there.

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  supernovia · Staff · May 31, 2018 at 8:14 pm

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  Noting these are filed here:
  https://github.com/Automattic/wp-calypso/issues/25205
  https://github.com/wordpress-mobile/WordPress-Android/issues/7838

  Cheers :)

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  happymonkeymonday · Member · Jun 1, 2018 at 2:17 am

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  Thank u. I just discovered i can not edit a post either. It seems like it will, the keyboard comes up & i can click the cursor to the spots i want, but nothing happens when i type or try to delete.

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  kokkieh · Staff · Jun 1, 2018 at 7:19 am

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  I don’t think that’s related – I can edit posts using Chrome on Android just fine.

  I notice your Android version, 5.1, is pretty old. I wonder if the editor issue might not rather be an incompatibility between the Chrome app and Android.

  Please try clearing the cache in Chrome again, and also restart your phone completely, and see if that makes any difference.