Can't preview site while logged into wordpress

• 

  codylind · Member · Jan 16, 2015 at 7:52 pm

  • Copy link
  • Add topic to favorites

  If I’m logged into the WordPress Dashboard, I can’t actually view my site by using our URL. Additionally If I want to preview a post, the page just keeps refreshing without being able to see anything.

  If I log out, it’s fine but why can’t I do both simultaneously?

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Jan 16, 2015 at 8:45 pm

  • Copy link

  Could you elaborate on what happens when you enter your site URL (theclinds.com) when you’re logged into WordPress.com? Does the page not load or do you receive some sort of error message?

  Regarding previewing the page, is the preview pop-up somehow being blocked by your browser?

• 

  codylind · Member · Jan 17, 2015 at 12:17 am

  • Copy link

  Sure, it’s as if the page is about to load and then it just refreshes… perpetually. You never see anything, no errors, just a blank page.

  It’s the same thing for the preview page, it simply won’t load it. Using the old wordpress dashboard I could preview but the new one doesn’t seem to let me.

• 

  jeremeylduvall · Member · Jan 17, 2015 at 1:40 am

  • Copy link

  Could you try another browser like Firefox for example? I’d like to see if this is browser-related for some reason.

• 

  codylind · Member · Jan 17, 2015 at 6:29 pm

  • Copy link

  It seems like they all have their little quirks.

  Firefox, won’t allow me to log in to wordpress. I enter my username and password, then it asks for my SMS code. When I enter that I just sends me back to the log in page. No errors or anything.

  Safari has the same problem as Chrome (which is what I normally use)

  Guess I’d better try netscape navigator next…

• 

  jeremeylduvall · Member · Jan 17, 2015 at 7:23 pm

  • Copy link

  When you try to login with Firefox or Safari, are you getting a new SMS code each time?

• 

  codylind · Member · Jan 19, 2015 at 5:29 pm

  • Copy link

  Yes, which is funny because I select the box that says remember this code for 30 days.

• 

  jeremeylduvall · Member · Jan 20, 2015 at 4:35 pm

  • Copy link

  It sounds like there might be some cookie-related settings that are causing havoc here. If you click “Remember this code for 30 days,” it should do just that. Can you try the following, which will reset Firefox?

  https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

  Please note, this will reset all of the following:

  Extensions and themes, website permissions, modified preferences, added search engines, download history, DOM storage, security settings, download actions, plugin settings, toolbar customizations, user styles and social features will be removed.

  I’m hoping a clean setup of Firefox will resolve this. That way, we can check out the settings for the other browsers to make sure they’re setup correctly.