Can't preview themes.

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  rebekahstudio · Member · Nov 21, 2011 at 8:31 pm

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  Hello. In the past I have been able to preview Themes with no problem. Last week I went to check out the new themes, but they refused to come up when I hit the Preview button. The entire screen grayed out. I tried this on all kinds of themes – same problem. I wanted to look again a few moments ago and got the same screen response. How can I view a theme? What if I wanted to purchase a premium theme? Is this just a problem with my blog, or is this problem across WordPress.com? Sorry, I haven’t kept up with the Forum, so don’t know if this is an old topic.

  The blog I need help with is: (visible only to logged in users)

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  michiecat · Staff · Nov 22, 2011 at 12:23 am

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  I visited Appearance → Themes in your Dashboard, and the theme preview appears to be working just fine. Are you still having issues with this? If so, try to work through the steps listed on the browser issues support page, just to make sure this isn’t a problem with your web browser.

  Let us know if you continue to run into problems.

  If you wish to purchase a premium theme, you can click the “Purchase” link next to the “Preview” button on your theme. Did you run into any issues with that as well?

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  rebekahstudio · Member · Nov 22, 2011 at 4:06 am

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  Thank you. I got it to work now. Not sure what the exact fix was, but it’s working.

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  michiecat · Staff · Nov 22, 2011 at 4:11 am

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  You’re welcome, I’m glad you were able to get it working. I will mark this topic as “resolved”, but if you run into any other issues, please don’t hesitate to create a new topic.