Can’t publish any new posts!!!

• 

  heatherdade · Member · May 11, 2021 at 3:06 pm

  • Copy link
  • Add topic to favorites

  Out of the blue, the site won’t publish any new posts. I keep getting an error message that says ‘Scheduling failed. Not a valid JSON response’ — can anyone help?

• 

  helper-heroponriki · Member · May 11, 2021 at 8:42 pm

  • Copy link

  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

• 

  heatherdade · Member · May 21, 2021 at 4:33 pm

  • Copy link

  Here is the site: https://www.gradpsychblog.org

  Thank you!

• 

  staff-blorbo · Staff · May 21, 2021 at 5:54 pm

  • Copy link

  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.