Can't Publish Pages – Confirm Email

  • Unknown's avatar
    tedxtomballed · Member ·

    I can’t publish a page for my site I’m creating. We have the correct email address (listed below). It did not send a confirmation email to me. I tried even resending the email. Please help. I have the error copied below for referrence. Please reply to (email visible only to moderators and staff).
    Thank you,
    Elisabeth Browning

    Please confirm your email address
    (email visible only to moderators and staff) change

    We sent you an email when you first signed up. Please open the message and click the blue button.

    Email confirmation allows us to assist when recovering your account in the event you forget your password.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helloimamanda · Member ·

    Hello Elisabeth,

    Be sure to double- and triple-check the email address spelling, and also check your spam/junk email folders in case your email provider filtered the messages.

    There are also some issues specific to Gmail – this forum strips out email addresses, so I am unable to see what your address is, but definitely check out that link if you use Gmail.

    If these tips don’t address the issue, please tag your post with “modlook” and a staff member can assist you further. I wish you luck!

  • Unknown's avatar
    tedxtomballed · Member ·

    I had to set up a new email through gmail to have it set up. I guess the .edu email wasn’t accepting it.

  • Unknown's avatar
    helloimamanda · Member ·

    Hi Elisabeth,

    I’m glad you were able to find a workaround! The message was probably getting stuck in an overzealous university mail server spam filter.

    Happy building!

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