cant purchase

• 

  priisoneroflust · Member · Oct 21, 2021 at 8:40 am

  • Copy link
  • Add topic to favorites

  i have been trying to purchase this domain and it will not allow me .

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Oct 21, 2021 at 9:59 am

  • Copy link

  Hello there,

  I can see a purchase was made and subsequently refunded and cancelled.

  Can you confirm the domain you’re looking to purchase as this will help to determine next steps.

  Many thanks.

• 

  divyaab · Member · Oct 21, 2021 at 10:01 am

  • Copy link

  Hi There,

  Could you please provide more details of what domain name you are trying to purchase and what issue you are facing while getting it? This will help to assist you in the right direction.

• 

  divyaab · Member · Oct 21, 2021 at 10:02 am

  • Copy link

  Just refreshed, @aleone89 is assisting you for the same. Thanks

• 

  priisoneroflust · Member · Oct 21, 2021 at 10:05 am

  • Copy link

  I am attempting to purchase bbwknoxrose.com

• 

  priisoneroflust · Member · Oct 21, 2021 at 10:06 am

  • Copy link

  Wordpress business plan , domain and the email for 53. Can you see my cart?

• 

  priisoneroflust · Member · Oct 21, 2021 at 10:06 am

  • Copy link

  Wordpress business plan , domain and the email for 53. Can you see my cart?

• 

  kokkieh · Staff · Oct 21, 2021 at 10:38 am

  • Copy link

  Hi there,

  I can see those items in your cart, yes.

  I also checked our logs for your account, and they show your purchase attempts for those upgrades are failing because the card is being declined by your bank or credit card company. It’s not giving a specific reason why it’s being declined, just that it is, so please contact your bank/credit card company directly for more information on this.