Can’t purchase premium

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  anninful · Member · Jul 31, 2020 at 8:09 pm

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  My card is not going through why? It keeps saying the system didn’t process .

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  staff-mckluskey · Staff · Aug 1, 2020 at 8:34 am

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  Hi there!

  The purchases have been blocked for your account temporarily but I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there. Thank you for your patience.