Can’t reconnect my site after server move
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After my site was moved to a new server today, it lost connection to wordpress.com and jetpack. Now, Jetpack won’t connect and when I try to add the domain back to my account in https://wordpress.com/start/import/domains/use-your-domain I get “limit reached” error. What can be the problem here?
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Hi,
I’ve checked it, and the site cutopal.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/Your site is hosted with GTHost. You need to contact them to get assistance with this site.
If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.
Hope this helps!
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