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Forums / Can't recover access to my blogs

Can't recover access to my blogs

  • Unknown's avatar
    ladyfrejya · Member · Jun 7, 2016 at 2:10 pm
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    Hello,

    please help! I’ve created a while ago a specific email address for a specific blog (https://thebisexualchronicles.wordpress.com/author/tobiornot2bi/ and then, https://readingmymind.org/), but I forgot the password of my email address.

    I tried to get it back, but since I’ve never used the account for anything but for making these blogs, I didn’t receive any help from Gmail.
    After a while, I signed out of my blogs – thinking I already have the password remembered by Chrome – but in fact, I didn’t. So now I can’t access either blogs.

    Is there a way to identify me and give me access? I bought the https://readingmymind.org/ domain so my credit card information should be available to you.

  • Unknown's avatar
    rachelsquirrel · Member · Jun 8, 2016 at 5:43 am
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    Try resetting your password:

    https://en.wordpress.com/wp-login.php?action=lostpassword

    If that doesn’t work you can use our Account Recovery form:

    https://wordpress.com/wp-login.php?action=recovery

  • Unknown's avatar
    ladyfrejya · Member · Jun 8, 2016 at 8:16 am
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    I can’t reset my password, because I can’t access my email address associated with this account.

    I also can’t try the Account Recovery form, because it asks for my transaction ID, which is on my email account. I called the bank to ask for the transaction ID, they gave me a 6-digit number, but this form tells me it’s incorrect.

  • Unknown's avatar
    rachelsquirrel · Member · Jun 8, 2016 at 10:53 am
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    You can also contact Paypal for the Transaction ID:

    https://en.support.wordpress.com/paypal-transaction-id/#contact-paypal-directly

  • Unknown's avatar
    ladyfrejya · Member · Jun 8, 2016 at 2:40 pm
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    My payment has been made through my credit card, not paypal.

  • Unknown's avatar
    rachelsquirrel · Member · Jun 8, 2016 at 4:30 pm
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    We use Paypal as our payment processor which means all payments go through Paypal even if you paid using a credit card. If you want to contact Paypal to get the transaction ID make sure you have handy the name on your credit card, the amount of the transaction, and the last four digits of your credit card.

  • The topic ‘Can't recover access to my blogs’ is closed to new replies.

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  • Account Recovery

About this topic

  • In: Support
  • 2 participants
  • 5 replies
  • Last activity 10 years
  • Latest reply from ladyfrejya

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