can’t recover deleted account
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Hi, I opened a WordPress account by mistake when I was trying to follow and receive emails from dr-bueno.com
I have deleted the account. Now when I press the follow icon I do not receive a confirmation email. I tried to rcover my account but wasn’t able to – it keeps sending me back and forth to reseting password / telling me the account is closed but my email address is in use and I can’t reopen it.
Now I started a new email address ONLY in order to be able to post this question and get some help…it’s ridiculous!
All I want is for WordPress to completely erase my email address from their memory so I can follow dr-bueno.com or alternatively recover my account). can I write here on the post my original email?
Please help me…. -
Hi there,
When you closed the account, we sent you an email confirming that action. Please reply to that email to request that we either delete your email from the account, or else reverse the account closure.
We can only do those actions if the request comes from the actual email address connected to the account, so we cannot do this via a request from a completely different account.
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Someone will reply as soon as your request reaches the top of that queue.
If you don’t have a reply by tomorrow, let us know the email address, and we can check on it for you.
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Hi, I got a reply that the account cannot be completely closed and needs 30 days. Also leaving the account open doesn’t work because there is some kind of a problem “sorry there was a problem fetching your reader subscriptions”….I sent multiple emails yesterday describing the issue but did not receive further replies…Really, all I want is for wordPress to forget all about my email address and mistakenly made account….. so I can follow a post. Is it safe for me to post my email address here? thanks again!
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Hi there,
I see that we have already replied to your support ticket, so it’s best to follow up there.
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