Can't recover or create username

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  mahbio · Member · Feb 28, 2014 at 7:46 pm

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  I’m unable to both create a new account with the ‘tehbio’ username or recover it. Any way to get this username back?

  The blog I need help with is: (visible only to logged in users)

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  mahbio · Member · Mar 3, 2014 at 4:18 pm

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  Anyone know anything about this? Is it typical for usernames to become orphaned with no means of recovering them?

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  timethief · Member · Mar 3, 2014 at 4:31 pm

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  Did you log out of your existing account and clear your browser cache and cookies http://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache before attempting to register the new username account under a different email address, without logging in again?

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  mahbio · Member · Mar 3, 2014 at 4:53 pm

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  Indeed, I’m quite certain anyone can replicate the error by both trying to register for that username or recover the account with that username.

  Neither works.

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  timethief · Member · Mar 3, 2014 at 4:57 pm

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  Ne3ither the username account nor the matching blog URL exist so I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  shawnajroberts · Member · Mar 6, 2014 at 8:46 pm

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  Hi there!

  Unfortunately the username tehbio is unavailable because a blog with that address was created and deleted previously. We don’t allow blog names or usernames to be recycled for security reasons.

  Please let me know if I can help with anything else!