Can't regain access to an old account with known e-mail address

• 

  shaqueeen · Member · Jun 10, 2015 at 3:02 am

  • Copy link
  • Add topic to favorites

  Hello,

  I’ve forgotten the password to my old WordPress account from 2005; however, I can’t retrieve it because it’s linked to an old e-mail address to which I no longer have access. I can verify any credentials other than the password. Please help!

  Thanks!

• 

  kokkieh · Staff · Jun 10, 2015 at 10:03 am

  • Copy link

  Hi there. Please complete the Account Recovery Form. There you can provide an email address where staff will contact you privately to help you sort this out: https://en.support.wordpress.com/account-recovery/#account-recovery-form