Can’t Remove Account

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  coachbres · Member · Apr 18, 2020 at 1:57 pm

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  Every time I try to permanently remove this account, it says there was a problem and to contact support.

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  slantedplanet · Member · Apr 19, 2020 at 8:48 pm

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  Hey Coach!

  I will flag your post for staff attention by adding a modlook tag.

  Being a volunteer, I can’t see your account details like staff, but sometimes this kind of problem relates the presence of purchases on the account.

  You need to cancel all purchases before you can close your account.

  Here is a link to more information about closing your account:

  https://wordpress.com/support/close-account/

  This is worth a careful read because some of the changes related to closing your account are not reversible.

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  kokkieh · Staff · Apr 20, 2020 at 7:32 am

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  Hi there,

  You have an active Akismet anti-spam subscription associated with this account. Please contact support at Akismet directly to cancel that. Then you’ll be able to close your account:

  Contact Us