Can't Renew Domain Mapping
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Can’t renew domain mapping for iwwboston.wordpress.com (mapped to iwwboston.org). The mapping is listed as expired, but there’s no link to renew it anywhere. Can you remove it so that can be repurchased?
(Seems to be the same issue as: https://en.forums.wordpress.com/topic/unable-to-renew-domain-mapping)
The blog I need help with is: (visible only to logged in users)
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Are you the admin who purchased the domain? If you’re not, that is probably the problem.
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First off, it’s just the domain mapping service that was purchased. The domain is registered elsewhere.
Second, we understand the problem, it’s just that fixing it requires the attention of WordPress staff, since you can’t remove and repurchase an expired upgrade without staff intervention. If we could get in touch with the admin who original purchased the upgrade, we could do that instead, but they’re evidently not easy to reach at the moment.
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I should say that I’m not the same person as the account above, but I was helping him diagnose the issue with the site.
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Howdy fellow workers! :)
It looks like the mapping for iwwboston.org expired quite some time ago. I’ve gone ahead and deleted that record, so any admin on the iwwboston.wordpress.com should be able to purchase mapping again and get it all sorted out.
I hope this helps you out. Please let me know if there’s anything else I can do to assist you.
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