Can't renew expired domain
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Got an email saying We just noticed that you may not have received our notifications about your domain name ‘kenhecomeback.com’ expiring on January 5th, 2012.
This was due to a technical glitch on our end that has now been fixed, please accept our apologies about that.
I got this on 2/1 and I cannot figure out how to renew
The blog I need help with is: (visible only to logged in users)
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I’m also having problems and now our website is down! ARGH!
I tried to renew multiple times and every time I tried it said the offer expired in 1971!!!
I can’t renew it anywhere.
Someone please help. We are a non-profit for the Boys & Girls club and we just spent some money to advertise ourselves and our site is down.
I’ve emailed a few times to the upgrade department, and they were no help.
Help! -
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Hello there,
What is the underlying .wordpress.com subdomain blog URL that you are domain mapping from?
What is the URL for the domain? -
centerforahealthylifestyle, I’m sorry, but your domain expired on January 6 and may be owned by someone else now.
I have contacted our registrar partner to confirm this.
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I have heard back from our registrar partner, and the domain was definitely purchased by someone else earlier this week.
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That’s a whole lotta boloney! I tried to renew MULTIPLE TIMES and it listed the renewal date as 1971! I have email correspondence that it didn’t work! How could someone else buy it when I couldn’t renew it due to a glitch?!?!?
How can I find who purchased it?
How can I fix this?We are a non profit that desperately needs our URL!
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That’s a whole lotta boloney! I tried to renew MULTIPLE TIMES and it listed the renewal date as 1971! I have email correspondence that it didn’t work! How could someone else buy it when I couldn’t renew it due to a glitch?!?!?
How can I find who purchased it?
How can I fix this?We are a non profit that desperately needs our URL!
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It can take awhile but since there was a glitch on their side that prevented it, there may be something they can do.
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I hope so. I mean, it was $8, I tried to pay. I took photos of the screen and everything. :(
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Please read what macmanx said > https://en.forums.wordpress.com/topic/cant-renew-expired-domain?replies=15#post-825583
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Hello,
I am also having this same problem. I am trying to renew my blog and I am getting no response from the wordpress.com help team. My site is now down, I have sent 2 emails and have gotten no response. the domain is my name, troyanthonysmith.com
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This thread has already been flagged for Staff attention and there’s nothing more we Volunteers can do for you .
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centerforahealthylifestyle, we have no history of transactions on your account since the initial domain purchase. The full domain renewal would have been $25, not $8. If you have had email correspondence with us, please tell me your ticket ID # so I can investigate.
troyanthonysmith, your domain expired on January 3 and has since been purchased by someone else.
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