Can't renew my account as it doesn't recognize me.

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  tracy120917 · Member · Sep 21, 2017 at 1:56 pm

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  Trying to renew my annual account to keep my domain name before it expires 9/26/17

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  akumarjain · Staff · Sep 21, 2017 at 3:27 pm

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  It would help support staff in helping you better if you share the domain name attached to the WordPress.com account you are trying to renew.

  I am adding modlook tag to this thread for the attention of the support staff. Please wait while someone from the support staff gets back to you on this.

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  gemmacevans · Member · Sep 21, 2017 at 3:37 pm

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  Hi tracy120917,

  There are no domains owned by the account you are currently logged in to. Which domain do you need to renew?

  Thanks!