Can't renew subscription

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  don65w · Member · Oct 9, 2012 at 9:17 pm

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  When I go to the “my upgrades” page of the store, there are no buttons to click to pay for another year’s subscription.
  Blog url: http://camberwellcameraclub.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 9, 2012 at 9:21 pm

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  Are you trying to renew a domain mapping upgrade after it has expired?

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  don65w · Member · Oct 9, 2012 at 9:23 pm

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  No, it’s got 13 days to go.

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  timethief · Member · Oct 9, 2012 at 9:31 pm

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  But this is about a domain mapping renew then – is that correct?

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  timethief · Member · Oct 9, 2012 at 9:33 pm

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  Let me cut to the chase here. The only person who can renew a domain mapping upgrade is the person who is logged in under the username account that purchased the domain mapping upgrade.

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  staff-blorbo · Staff · Oct 9, 2012 at 10:32 pm

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  There are no paid upgrades under your account. As timethief mentioned, you’ll need to be logged in as the owner of the upgrade to renew it.

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  don65w · Member · Oct 9, 2012 at 10:52 pm

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  Thanks, Timethief. I’ll get that person to do it (it’s a Club site, and members come and go). Seems a clumsy system!

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  staff-blorbo · Staff · Oct 9, 2012 at 10:54 pm

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  No necessarily clumsy. Since renewals are tied to the previously used credit card (unless changed), we figured that it should be up to the original purchaser (and therefore card holder) to determine if and when they are charged for the renewal.

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  don65w · Member · Oct 9, 2012 at 11:36 pm

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  That’s fine for an individual, but not so easy for an organization in which office holders may change from year to year.