Can’t reset my forgotten password..

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  sahelin · Member · May 22, 2018 at 6:12 am

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  I selected ‘reset password, however, I didn’t receive an email with a link to the reset page.

  The blog I need help with is: (visible only to logged in users)

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  camsmariah · Member · May 22, 2018 at 6:42 am

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  Hi There,

  I’m sorry to hear what happened, have you checked your spam or junk folder in your email?

  Thanks,
  Cams

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  kokkieh · Staff · May 22, 2018 at 7:42 am

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  Hi there,

  shirthaul.com is not hosted on WordPress.com, so we cannot help you reset the admin password for that site.

  Please follow these instructions for the version of WordPress you are using if the regular reset option doesn’t work:

  https://codex.wordpress.org/Resetting_Your_Password

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  sahelin · Member · May 22, 2018 at 11:25 pm

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  Hi Kokkieh,

  Thanks for the reply. My blog is actually ednaseggs.com :)
  The email didn’t arrive in my spam either.

  Sade

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  kokkieh · Staff · May 23, 2018 at 8:55 am

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  ednaseggs.com is also not hosted with us. That site is hosted on GoDaddy.com’s servers, so you’d need to follow the same instructions I linked to above, and contact GoDaddy should you need more help with this, for example, so access your site’s database or files directly on their servers.