can’t reset my password

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  lovinggradditude · Member · Oct 22, 2020 at 7:19 pm

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  When i go to log into my wordpress account, it will not take any usernames and I don’t know how to reset my password. Nothing is working and I cannot access my site. WP is running my site, but it is saying there is no account under this name which cannot be true?

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  supernovia · Staff · Oct 22, 2020 at 11:35 pm

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  Hi, is the site you’re trying to log into hosted here with us? If so, here’s how we can help you regain access:

  Recover Your Account

  If you’re trying to access an installation at another host, I’d recommend asking your host for help with these steps:
  http://codex.wordpress.org/Resetting_Your_Password

  Can you send a link to the site if you need more help? We’ll use that to point you in the right direction. Cheers!