Can’t reset my password

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  segev2020 · Member · Dec 22, 2021 at 8:20 am

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  When I try to reset my password I get an email for reset but the link in the mail isn’t forwarding me to the reset page but to the same page where I asked to reset it, any advise?

  I don’t have a site with WordPress.com yet

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  mohammadriyad · Member · Dec 22, 2021 at 8:44 am

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  Hi there,

  This is WordPress.com forum, It seems like your website is using the open source WordPress software (from WordPress.org) which is hosted elsewhere rather than WordPress.com. Which means, WordPress.com staff are limited to access the file hosted elsewhere. Please know more here about the differences https://wordpress.com/support/com-vs-org/

  However, you can find solution for you problem about resetting password https://wordpress.org/support/article/resetting-your-password/

  For general discussion about open source software, you can find community advice here https://wordpress.org/support/forums/ where you’ll find more experts who are using the same software as you to provide help.

  Thanks