Can't reset password

  • Unknown's avatar

    I have a blog for which I can’t remember the password. I have requested a password reset a couple of times, but I have not received the emails. I don’t remember the email address I used to set up the blog, but I posted to the blog as recently as November 2011. How can I recover the password? (It is not a blog associated with the account I am using to post this message.)

  • Unknown's avatar

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar
  • Unknown's avatar

    I tagged this thread for staff’s attention.

  • Please contact us via support@wordpress.com from the email address that you believe belongs to the account.

  • Unknown's avatar

    I sent an email last Thursday, February 9 and again today, but I have not received a response. What else can I do to get this resolved? Thanks for your help.

  • Unknown's avatar

    I’ll flag this thread for Staff attention for you. Please don’t contact Staff more than once on any issue as they deal with the tickets with the earliest date first. If you contact them more than once of the same issue the date moves forward and it takes longer to get support.

  • Did you send it from the email address on your twright account?

  • Unknown's avatar

    I used the email address I think is associated with the tomwright account, but like I mentioned above, I’m not sure what address I used to set up the account. It very well could be the same address as for the twright account.

    Is it possible to tell me what email is for the tomwright account? It’s possible I’m forgetting an old address that I might be able get access to again.

    I’m willing to prove my identity by whatever means necessary to facilitate this process.

    Thanks.

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