cant reset password

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  bwspares · Member · Aug 31, 2017 at 9:26 am

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  the email to reset my password is not sending to my account please.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 31, 2017 at 9:20 pm

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  You can update your email address here https://wordpress.com/me

  There is a single email address that can be used on only one wordpress.COM username account and not on any others, regardless of how many blogs are registered under that username account.

  The wordpress.COM blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account at any time. A confirmation email will be sent to that address.

  For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

  If you cannot locate an activation or confirmation email check your email client spam filter please and if you use Gmail or a or G Suite account see here https://en.support.wordpress.com/email-notifications/gmail-issues/

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  gemmacevans · Member · Sep 1, 2017 at 9:35 am

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  Hi bwspares,

  Can you confirm which account or site you need help with? If you haven’t done so already, please check your spam folder in case the password reset email has gone there.

  Thanks!