Can’t rest my WordPress dashboard password

  • Unknown's avatar
    dhruv04 · Member ·

    I want to reset my WordPress website password thorough using an email service…. But it’s showing error ( The email could not be sent.
    Possible reason: your host may have disabled the mail() function.) please kindly revert back…with the solution… Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    scifiknux · Member ·

    Hi dhruv04,

    This type of issue is commonly part of an issue for self-hosted WordPress sites rather than the WordPress.com service. Providing the URL of the website you want help with will help the forum volunteers provide accurate troubleshooting steps.

    If it’s a self-hosted WordPress site through another company (GoDaddy, Bluehost, etc), you may need to reset the password another way, such as through a FTP client as long as you’re the site’s admin. If that doesn’t work, please check out the forums for self-hosted WordPress sites for more support. Please keep in mind that these forums are dedicated to helping WordPress.COM users, and the WordPress.ORG forums are for users with self-hosted sites.

    If your website is a WordPress.com service, then you can try to reset your password via SMS, or initiate an account recovery. More info can be found here: https://en.support.wordpress.com/passwords/

    Hope I was able to help!

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