Can't retrieve password or access account for blog.

• 

  yndkra · Member · Jul 2, 2014 at 7:47 pm

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  Hi,

  The blog in question is cyclingtorome.wordpress.com

  I set the blog up last year and the last post was in September but now I’d like to start posting again, however when I type in my email; (email visible only to moderators and staff), it comes up with this message:

  Unable to reset password
  I’m sorry, but we weren’t able to find a user with that login information.
  What should I do now?
  Double-check your spelling.
  Trying entering another email address you can access into the password reset form.
  Confirm you have a WordPress.com account and not WordPress.org.
  Check your WordPress.com registration email for the correct login.
  Did you change your registered email address? Use the new address.
  Help!
  Still having problems? Try our account recovery form and we’ll do our best to get you running again.

  I know for a fact that this was my registered original email as I still receive emails from whenever someone likes a post from my blog or follows the blog, so I don’t really understand it to be honest.

  If I type my username of andycrooky2013 into the lost password section, it tells me to check my email as it has been sent, however I haven’t received anything so I’m not sure to what email this is being sent.

  If anybody could help me with this it would be greatly appreciated.

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  yndkra · Member · Jul 4, 2014 at 10:14 am

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  I filled out the account recovery form a few days ago but haven’t heard anything yet, the problem is that I really need access to the blog as I’m going away travelling once again next week and I desperately want to be able to post.

  I still receive emails to the email that I’ve been trying to access the site with, but it keeps saying it’s not a valid address. I’ve posted an example of an email that I still receive.

  The Better Blog is now following Cycling to Rome

  The Better Blog just started following you at http://cyclingtorome.wordpress.com. They will receive an email every time you publish a post. Congratulations.

  You might want to go see what they’re up to! Perhaps you will like their blog as much as they liked yours!
  View Profile
  Great posts worth seeing from The Better Blog:

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