Can't save or publish

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  lisaawrites · Member · Oct 6, 2017 at 10:53 pm

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  Hello, I’ve been trying to post for a few days now and every time I’m on my site, it says that the draft can’t save and when I try to publish, it says that it can’t do that either. I tired to search the forums and google and can’t find a solution

  The blog I need help with is: (visible only to logged in users)

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  staff-imahappyengineer · Staff · Oct 7, 2017 at 5:40 am

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  Hello @lisaawrites,

  Does it happen all the time? Have you tried a different browser?

  Regards,
  Rose

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  xpurichan · Staff · Oct 7, 2017 at 5:41 am

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  Are you adding any photos or other non-text items to your post or page? This could be the issue. I would recommend testing this by creating a post with just a couple of words and attempting to save or publish it. If this is an issue let us know what content you’re trying to add so we can give you some clarity to why it’s causing an issue.

  I might also recommend trying to use a different browser if the above step doesn’t resolve the issue.

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  lisaawrites · Member · Oct 7, 2017 at 5:55 pm

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  Hello,
  No, I haven’t tried a different browser… I’ll try that now.

  No, not trying to add pictures or non-text items. I have logged out and cleared my cache, all to no avail.

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  timethief · Member · Oct 7, 2017 at 9:17 pm

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  @lisaawrites

  Please act on all the tips here https://en.support.wordpress.com/browser-issues/ first.

  • Make sure you are running an up to date browser version found at http://browsehappy.com
  • Make sure you have both JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
  • Disable any adblocker browser add-ons and all browser extensions and adons.
  • Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  • Try using another browser.

  If you are not successful please post this specific info here:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.