Can't see a live version
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We have had a WordPress website for years and now we are unable to sign-in and our site is no longer live? Is this due to a lack of payment or another issue? I am not able to log in and therefore cannot see our profile.
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@dpshubfarm251017 to start we will need the address to the website you need support with.
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Thanks for your quick response. Our domain name is
thehubfarm.org
Thanks,
Hub Farm staff
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@dpshubfarm251017 no need to upload a screenshot for that message, I can see it as well. (I like using Snag.gy for screenshots though, if you want to save it for the future).
I see that thehubfarm.org is not hosted by WordPress.com:
https://www.whois.com/whois/thehubfarm.orgDomain Information
Domain:
thehubfarm.org
Registrar:
New Dream Network, LLC dba DreamHost Web Hosting
Name Servers:
ns1.dreamhost.com
ns2.dreamhost.com
ns3.dreamhost.comThe support forum that you’re posting to now is for users experiencing issues with websites managed on and hosted by WordPress.com
You may be getting WordPress.com and WordPress.org confused, to learn about the differences please go here:
https://en.support.wordpress.com/com-vs-org/The error at the bottom of your 526 page brings you to this article:
https://support.cloudflare.com/hc/en-us/articles/200721975To eliminate some confusion Dreamhost (who your website is hosted by) and Cloudflare (which is presenting the 526 error) are partners.
You will need to use the Cloudflare support article I linked to in order to troubleshoot this issue.
For future WordPress issues on your self-hosted site I would recommend the WordPress.org support forum:
https://wordpress.org/support/
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