Cant see how to get started!

  • Unknown's avatar

    can’t find my domain I purchased last week it just keeps logging me into my current blog site.
    Last week I set up and purchased a premium plan with a new domain name. I want to set up a website for my new business with my old blog on one of the pages.
    I am trying to get this sorted and getting really frustrated that I can’t find how to start work on my new website!!!
    Anyone help please!!!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    sorry but Im really getting cross with myself, I need to get this up and running and cannot even see that the domain I paid for is registered to me, but it says it is unavailable.
    Please explain the process of cancelling the premium upgrade with you and moving the domain name to another platform I can use more easily. I also paid extra to have an email address too which has also been beyond complicated to sort out!
    Im feeling negative about this whole thing and I really don’t want to feel this amount of stress around this!!!

  • Unknown's avatar

    Yup, decided, please cancel my domain name upgrade premium with you, and refund the email subs too please.
    I want that domain name to use on another platform so please advise how to use it somewhere else where I can figure everything out and get this up and running.
    Everytime I log in it just takes me to my blog site as linked above. My original plan was to have that blog within this new website ThrivewithJac.com
    The domain name I am referring to is http://www.ThrivewithJac.com
    Thanks!

  • Hi there,

    I would gladly refund your purchases back to you. But, I would also be happy to help you with any issues you are having with your domain.

    The domain thrivewithjac.com is associated with your jacquelinemi account and not your jacquelinemia account, so be sure you’re logged in under the correct username.

    thrivewithjacdotcom.wordpress.com is currently linked with your custom domain.

    I want to set up a website for my new business with my old blog on one of the pages.

    What is the address of your old blog? If it is not thrivewithjacdotcom.wordpress.com, I’d be happy to move the domain to the correct address.

    For more information on domains, please visit our support site here:

    Domains

    Again, I would be more than happy to assist you in getting your site set up, but understand if you still want a complete refund. Let me know if you do and I’ll be happy to issue the refund to you.

    Thanks!

  • Unknown's avatar

    I dont understand what went wrong.
    This is what I am trying to achieve.:

    My website http://www.ThrivewithJac.com with my blog
    ( thepeacockprogramme.wordpress.com) as one of the pages.

    I have no idea what has happened and why I have Jacqueline Mi and Jacqueline Mia?!

    So how do I log in to create my website please? I can’t seem to find the JacquelineMi site? and I click on the email links you have sent me and it takes me to the peacock programme blog!

    Thanks for being there….!
    Jacqui

  • Okay, I see what’s going on –

    So you have two accounts: jacquelinemi and jacquelinemia. thepeacockprogramme.wordpress.com is associated with your jacquelinemia account, but you registered thrivewithJac.com with your jacquelinemi account.

    So, we have two options:

    You can transfer the domain thrivewithJac.com to your jacquelinemia account.

    Or, you can transfer your blog thepeacockprogramme.wordpress.com to your jacquelinemi account.

    Instructions: https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

    Let me know what you prefer to do, if you need help, or if anything is unclear.

    Thanks!

  • Unknown's avatar

    Im not sure which is easiest.
    Im not sure how to log into my jacquelinemi account as I changed it to jacquelinemia ( or so I thought)

    I want just one account, so transfer my domain to my blog account and close that account jacquelinemi? which is the best way to do this?

  • Unknown's avatar

    would you be able to sort this out for me?

  • Hi there,

    You are currently contacting me from your jacquelinemi account. However, you intially contacted me from your jacquelinemia account. You had to log into WordPress with two different e-mails in order to do that.

    I can transfer your thepeacockprogramme.wordpress.com to your jacquelinemi account and assign thrivewithJac.com to that blog.

    Let me know if that works and I will make the change for you.

    Thanks!

  • Unknown's avatar

    Yes I think that would be okay. Not sure what happened or how to log into the correct site now though. Would there be a notification in my emails ?
    Does this change the name of my blog?

    I also added the email app, would this be affected?
    Thanks for your help.

  • Hi there,

    Does this change the name of my blog?

    I also added the email app, would this be affected?

    No, the blog name is still thepeacockprogramme.wordpress.com . I was able to move all of your subscriptions over to the blog, including the domain, Google Apps, and premium plan subscriptions.

    I’m not sure if you’ll receive any notification e-mails regarding all of the updates, but feel free to let me know if you have any questions or issues.

    Thanks!

  • Unknown's avatar

    Wow, brilliant. Thanks so much.
    So I can now build my site when I log into jacquelinemi account..👍 .?

    I think this may have happened as I have saved passwords on my computer? Maybe?! So didn’t know which account was which, or even that I had two!

    Anyway, thanks for helping me.

  • So I can now build my site when I log into jacquelinemi account..👍 .?

    Yes, you sure can. =) And feel free to contact us if you have any trouble moving forward.

    Thank you!

  • Unknown's avatar

    sorry to trouble you again but Im getting in a right mess here, I can’t see how to move my blog from the home page to the page titled blog, also it seems like the site isn’t set up as my domain name ThrivewithJac.com but as The Peacock Programme…

    I set up my menu but now I can’t find how to get back to the page I was working on.

    Now Im not a right dimwit but Im feeling like one right now!

    okay, stressing again!

  • Unknown's avatar

    Im reconsidering this with you, I was told you have the best SEO but to be honest Im losing the will….

    What am I missing?
    I have worked through all the tutorials but I still get in a mess.,
    I have set up my menu pages being
    HOME, About Thrive, About Me, Success Stories,Shop,Contact me,Map, Blog.

  • Unknown's avatar

    Think I have been working on the wrong site?!

    They both have the same name so Im super confused now.
    Can you help me?
    This all seems set up to focus on blogging ( fair enough) but I want a website with a blog on one of the pages. I don’t want my blog on the Home page at all but only if you click on the blog page on the menu.
    How do I get to this?

  • Unknown's avatar

    Can you make it really simple for me?

    Where do I log in? as JacquelineMi ?

    Which site is which? aren’t they the same one?

    How do I get rid of all the blog streaming on my home page?

    How do I get a home page which isn’t my blog?

    How do I get my domain name to be on the correct site?

    How do I do this when Im so stressed because I can’t sort it out!!!?

    I need this up and running before the new year so the pressure is getting to me!
    I just want to add content, set up my website pages and leave it!
    But add to my blog regularly.

  • Hi there,

    also it seems like the site isn’t set up as my domain name ThrivewithJac.com but as The Peacock Programme…

    Yes, the domain is connected to your The Peacock Programme blog which is what you suggested. Is there another blog that you want it connected to?

    Think I have been working on the wrong site?!
    They both have the same name so Im super confused now.
    Can you help me?

    Before I answer all of your other questions, I wanted to make sure we are talking about the same blog. The menus that you are referring to I do not see under your account:

    https://thepeacockprogramme.wordpress.com/wp-admin/nav-menus.php

    This all seems set up to focus on blogging ( fair enough) but I want a website with a blog on one of the pages. I don’t want my blog on the Home page at all but only if you click on the blog page on the menu.
    How do I get to this?

    You can create a website from WordPress using static pages. Our support page on creating a website is here:

    https://en.support.wordpress.com/using-wordpress-to-create-a-website/

    Let me know the site you want to work on and I will help you.

    Thanks!

  • Unknown's avatar

    Okay, this is a muddle isn’t it – and I do realise that is partly down to my botched attempts at getting ahead with this!

    I would like my blog ( the peacock programme ) to be on the page titled BLOG on my website http://www.thrivewithjac.com

    I have tried to make a start on the thrivewithjac site ( which is where the menu is) but it doesn’t seem to be doing what I want ( static pages apart from the blog ( peacock programme) page)

    Please help!

  • Unknown's avatar

    I am also having problems setting up my email because I am having problems setting up my website !

    I need to put this metatag on my header – not sure how to do this so it can’t be seen,
    google apps said this:
    Add a meta tag to your homepage.

    Copy the meta tag below and paste it inside the <head> section of your homepage (http://thrivewithjac.com). The tag should go between the <head> and </head> tags, before the <body> tag.

    this is the meta tag…

    <meta name=”google-site-verification” content=”bdIaViSm7KF5yMIJvpv74tNCPp_jv20z1B2oyXZfQ_w” />

    can you help with this too?

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