Cant see how to get started!

  • Unknown's avatar

    I will also need a paypal button on my page, please advise how to do this too.
    Thanks for all your help and I wish you a happy 2016!

  • Unknown's avatar

    Realised you are off until Monday. ugh!
    Needed this sorted for the new year push. so frustrating.

    I have had another look and can’t see which page to work on.

    I await you response to my posts above. Thanks.

  • Happy New Year!

    I would like my blog ( the peacock programme ) to be on the page titled BLOG on my website http://www.thrivewithjac.com

    You have not yet created a Blog page for the site yet. However, once you do, you can assign your posts to that page and go here to make it the landing page when people go to thrivewithjac.com.

    I have tried to make a start on the thrivewithjac site ( which is where the menu is) but it doesn’t seem to be doing what I want ( static pages apart from the blog ( peacock programme) page)

    Your posts page is the only non-static page on your site. Any other page you create will automatically be a static page.

    I am also having problems setting up my email because I am having problems setting up my website !

    Are you trying to do e-mail forwarding? Here is our support page on how to add e-mail to your account:

    Do you already have an already existing Google Apps account? Our support page will help you get that all set up:

    https://en.support.wordpress.com/add-email-through-google-apps/

    If you do not have a Google Apps e-mail account yet, our support page will assist you in getting one set up:

    https://en.support.wordpress.com/adding-google-apps-to-your-site/

    I will also need a paypal button on my page, please advise how to do this too.

    Our support page also provides step by step instructions on how to add a Paypal button to your site:

    https://en.support.wordpress.com/paypal/

  • Unknown's avatar

    Sorry but none of that is helpful.

    I’m sad to ask for a refund for my domain,(thrivewithjac.com) premium account and email app. In full. So I can start again somewhere else.

  • Unknown's avatar

    Please process this as soon as possible as I need the funds to start again.
    I feel so let down by WordPress.

    I understand it has been difficult to access support due to Christmas but I have struggled to get any response in a decent time frame to enable me to achieve anything.
    Please confirm refund status.

  • Hi there,

    I’m sorry that you did not get the timely support that you needed.

    Did you ever attempt to reach live chat support via our contact page here:

    Contact

    Live chat support is available during most hours and would be a better fit for you if you have multiple questions that need immediate answers.

    I refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

    I also e-mailed you regarding further details.

    Please let me know if you have any other questions.

    Take care,

  • Unknown's avatar

    Thank you for your prompt response, I appreciate your thoughtfulness.

  • Anytime.

    Let us know if you need any assistance from us in the future.

  • Unknown's avatar

    Thank you for your refund.

    Will I be able to purchase Thrive with Jac.com in the future, if so when will this become available again?

  • Unknown's avatar

    When I put in http://www.thrivewithjac.com I get my peacock programme blog!
    This is clearly been a bit of a mix up.
    The peacock programme blog should now be back on its own blog page The Peacock Programme.

    The domain name which I asked you to refund should be available. Which is Thrive with Jac.com please release this domain and refund me please as requested, thank you.

  • Hi there,

    I will continue the correspondence via e-mail, thanks.

  • The topic ‘Cant see how to get started!’ is closed to new replies.