Can’t see likes, share buttons or anything in the marketing tab
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Hi, I have both ‘show sharing buttons’ and ‘show like buttons’ ticked. Yet, I can’t see these buttons anywhere on my blog posts. Someone liked my latest blog, so the function words. Further, trying to sort this out led me to explore the tools -> marketing tab. This tabs comes up *completely blank* for me.
Any suggestions as to what’s going on here? Could this have to do with Firefox privacy settings? Thanks.
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Hi there, let us know the address of the site you are working on so we can have a look. Thanks.
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Hi Noam, looking at your latest post in single post view, I see the Sharing buttons, the Reblog and Like buttons.
I’m using FF 73.0 (64-bit)
Those buttons are not present on the main Blog page. That is a different box you would need to tick under your https://wordpress.com/marketing/sharing-buttons/storystag.wordpress.com
If you are having issues accessing various pages of your dashboard, please try logging out and clearing your browser’s cache and cookies (which will also log you out of any other site you are logged into) close your browser, reopen and log back in. Alternatively, try with Chrome if possible.
Let us know how that goes.
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Hi @justjennifer, thanks for your help. I played around with clearing cache and cookies and various privacy settings. Glad to say I eventually found the problem: Bizarrely, my adblocker ABP hides all of these things, including making the marketing tab completely empty.
Hope that helps others too…
Noam -
Thanks for coming back and letting us know you found the culprit. Hope you now have WPcom added to your permitted sites. :)
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