Can’t see my editing

  • Unknown's avatar

    SonicWall CFT Support team reported back that they have reclassified (unblocked) s1.wp.com and s2.wp.com. They say we should see the results in 1 to 3 days.

    I’ll put in a request for them to unblock ALL of wp.com and wordpress.com.

    However, if we can’t get them to do that, what other specific URLs need to be unblocked for WordPress to technically function correctly?

    Thanks,
    Michael

  • Unknown's avatar

    I put in a request for SonicWall to whitelist the blocked URLs from above. They have since unblocked them, and now our blog works flawlessly. Thanks for all the help.

  • Unknown's avatar

    OK, I still can’t do anything. I WAS able to get the three URLS posted above. Now I guess I need to “do the cookie dance”. I am sure this is very elementary, but what do you mean when you say “log out, clear the browser cache and cookies, restart computer”. I log out of my computer altogether? In other words, shut it down completely, then restart? If so, what is the browser cache and how do I get to it and the cookies to clear them? Also, after finding these and clearing them, I turn the computer off a second time and restart a second time? This is beginning to feel like more work than it’s worth. Do I need to be a computer techie to have a blog?

    Also, I’ve noticed a few comments about “contact your IT dept”. What if you are sitting at home in a spare bedroom, trying to start a blog? I AM my IT department. Maybe that’s my problem, huh? I think I might be clueless on this stuff….

  • Unknown's avatar

    @mrsmangu
    Some issues that you encounter with your WordPress blog or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies. See here for instructions > http://en.support.wordpress.com/browser-issues/
    The instructions for specific browsers are found here > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  • Unknown's avatar

    The editor is also completely broken for me. I can get to all three of those links so it’s not a Firewall issue. This is so incredibly frustrating.

    If this is because I’m using IIS 6 I’m going to be very sad.

    Please, does anyone have any solutions? I have a completely vanilla installation, no plugins, no themes, no posts other than the default Hello World post, and I can’t even edit that.

  • Unknown's avatar

    Sonic Wall reports they have just unblocked all of the domain wp.com — for those who are having these problems due to firewall issues, the problems should go away in next few days. See below.

    ~~~~~~~~~~~~~~~~~`

    Dear Customer:

    You submitted the following rating request to SonicWALL CFS Support:
    Rate wp.com as “31.Web Communications” at 2010-09-23 11:25:01.220

    The request has been reviewed and rated as:
    “31.Web Communications, 33.News and Media” at 2010-10-06 10:18:38.197

    You should see this rating change reflected within 1 to 3 business days.

    Thank you for your request,
    SonicWALL CFS Support

  • Unknown's avatar

    Great, thanks for the report.

  • Unknown's avatar

    My blog is self-hosted and I’m experiencing the same problems. I can access all the suggested links so apparently it’s not a firewall issue. What’s the next step? I want to get this resolved asap.

  • Unknown's avatar

    @indiajordan: You’re in the wrong forum. Please ask your question on http://wordpress.org/support

    As indicated on the sticky posts, you are currently in a forum regarding WordPress.COM-hosted blogs and our answers will not apply to your situation.

  • Unknown's avatar

    I had this problem also. Sometimes it also happens with your image files. However, I found this issue on another WP site. You can find it here: http://wordpress.org/support/topic/wordpress-28-no-toolbars-amp-cant-read-post-text

    Basically, the solution is: Delete your wp-admin and wp-includes folders and reinstall them.

    You can also check this location for more info: http://wordpress.org/support/topic/28-problems-and-solutions-faq?replies=1

  • Unknown's avatar

    @travel6: Thanks for the advice, but for the sake of clarity, it’s valid only for self-hosted WordPress.ORG blogs like @indiajordan’s case. Things work very differently with blogs hosted by WordPress.COM (we cannot delete folders).

  • Unknown's avatar

    I am having the same problem on my wp.com site. No firewalls here.
    It just started as I tried to make a simple post by copying and pasting from another app into wp on an iPad. Don’t know if that is relevant. I note that I am able to type in visible txt here.

  • Unknown's avatar

    Copy/pasting is FREQUENTLY problematic. Did you use Paste as Plain Text or Paste from Word?

  • Unknown's avatar

    On the iPad there is only Paste. I tried two different programs to write with: iA Writer and Soundnote. And I deleted each post that didn’t show the text. But it seems once the problem started nothing would work. Even text I entered directly in the WordPress interface did not show up. The cursor moved, the space was taken, but no text was visible. I do not know if it was actually entered but as white or transparent, or if every stroke was simply interpreted as a space.
    To me, this has nothing to do with firewalls. It is a bug in WordPress itself.

  • Unknown's avatar

    One other important point: Posting from the iPad mobile app works.

  • Unknown's avatar

    When I asked how you pasted it, I was asking if you used the buttons on the WordPress advanced toolbar that are specifically for pasting. I’ll assume no.

    It has indeed nothing to do with firewalls. It sounds quite typical of a copy/paste that’s bringing over multiple unclosed HTML tags. Why don’t you make a test post, even if you can’t see it, and we’ll see if we can see it at our end.

  • Unknown's avatar

    @gcdstar
    Copying and pasting results in b0rked code. This is what raincoaster is pointing to > http://en.support.wordpress.com/visual-editor/#row-2

    Take note of Row 2 icons 5 and 6 in the Visual editor. Unless you use those icons to insert when copying and pasting text from elsewhere you will experience corrupted code. Please try again, use the correct icon and let us know how you made out.

    P.S. Please also be sure this has been enabled on your blog > Settings > Writing > Formatting
    __ WordPress should correct invalidly nested XHTML automatically

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