Can’t see my website when I logged

  • Unknown's avatar
    bonjour728ba0e55d · Member ·

    Hello, I retry because I didn’t see the answer last month :

    When I log with my usual ID, my website doesn’t appear or exist. But it is online…

    Also, an automatic order for my website has been paid. But I don’t want too use this website anymore. I need acess to my settings, and to be refund.

    Also, My Google G suite account have an issue, they said there will be a link with my domain. But i don’t understand what is it about.

    Could you help me please.

    AND TO ANSWER THE LAST QUESTION YOU ASKED ME :

    @staartmees     said ‘I would say you are logged in to the wrong account. What is the URL of your site?’
    My URL is : https://nathan-baron.com/

    (And I tried to log in with my personal email, the result is there is no existant account)

    PS : with my usual log in, I had access to another website : https://angelitashiatsu.com/

    Thank’s

  • kokkieh · Staff ·

    Hi there,

    You are posting here as the WordPress.com username, bonjour728ba0e55d

    The site at https://nathan-baron.com/ belongs to a completely different WordPress.com username account and you need to be logged in as that other account to access that site, and your other upgrades on that site.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

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