cant see site

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  desaulniersde94dfa5d02 · Member · Feb 21, 2024 at 5:49 pm

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  Hi. I seem unable to access my site and I’m not sure if this is a username/login issue or an error accessing my site via the WP dashboard. I created a site yesterday and I was certain my Username is (email visible only to moderators and staff). However, when I log in with that UN, I cannot see my site: NewsStand.ai. I may have user a different UN but I tried logging in with multiple email addresses and every address I try is unrecognized by WP. I came to WP via Bluehost. Again, the WP site I built yesterday is live, NewsStand.ai.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Feb 22, 2024 at 4:16 pm

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  Hello,

  Thanks for reaching out! Your website is not hosted with WordPress.com but instead is using the open-source WordPress software from WordPress.org, hosted at Bluehost. Since we can’t access files or data for sites hosted elsewhere, our staff can only assist with sites hosted on our servers.

  Here’s the link to log into your site:

  https://newsstand.ai/wp-login.php

  If you can’t recall your password but remember your username or email address used on this site, you can reset your password following these steps:

  https://wordpress.org/support/article/resetting-your-password/

  If you’re unable to reset your password using these methods, you’ll need to contact Bluehost for assistance. As they host your site’s files, they have access to those files and can best help you fix your login credentials.

  I hope this information is helpful! Let me know if you have any further questions.