Can’t see site when I login on the website on a computer vs mobile app

• 

  mikepaige2 · Member · Mar 14, 2023 at 2:44 pm

  • Copy link
  • Add topic to favorites

  I’m able to see my connected website via the mobile application on my phone but not on the website on my computer. Website is working fine but just want to be able to manage and access it on the jetpack/wordpress website.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Mar 14, 2023 at 11:41 pm

  • Copy link

  HI there,

  Since you mentioned a Jetpack site I wanted to first confirm, you are using the Jetpack app to connect your site, yes? If not we recommend starting now since it includes the same basic features of the WordPress app, but with added features that are Jetpack specific. More info here: https://wordpress.com/blog/2023/01/16/say-hello-to-the-new-jetpack-mobile-app/

  If you continue to have difficult with connecting after switching to the Jetpack app, you can find Jetpack-specific help here: https://wordpress.org/support/plugin/jetpack/

  Thanks!