cant see the site

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  prioritymaintenanceltd · Member · Nov 9, 2021 at 11:21 am

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  Hi im having problems see my site on a laptop i can see it on mobile phones this is the message that come on the screen.

  There has been a critical error on this website.

  Learn more about troubleshooting WordPress.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  divyaab · Member · Nov 9, 2021 at 11:32 am

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  Hi There,

  I can see the website URL you shared,prioritymaintenanceltd.wordpress.com. Are you facing this issue for some other URL?

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  kokkieh · Staff · Nov 10, 2021 at 8:45 am

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  Hi there,

  Are you speaking of https://www.prioritycommodity.com/?

  While that site is connected to your WordPress.com account via the Jetpack plugin, your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  That error usually means a plugin or your theme is causing a conflict, and that’s typically because of something that changed, or a file that became corrupted, during an update. If you click the link in that error message, it takes you to the support page at https://wordpress.org/support/article/faq-troubleshooting/ that explains how you can identify and fix the issue.

  For more advice about this, you can ask the WordPress.org community instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums