Can't see Website anymore

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  info634292000 · Member · Jul 24, 2018 at 9:07 am

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  Hey Guys I just changed the password from my website (atrlabmunich.com) cause I didn’t remember it, now I changed it and can make the login but don’t see my webpage anymore. It says I don’t have any existing web pages.

  What should I do now?

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  staff-zara · Staff · Jul 24, 2018 at 9:50 am

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  Hello there, could you confirm your site address is atrlabmunich.com? As there’s no domain registration record found on that address.

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  info634292000 · Member · Jul 24, 2018 at 10:49 am

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  Oh sorry, I miss spelled it! It’s “artlabmunich.com”

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  gemmacevans · Member · Jul 24, 2018 at 11:13 am

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  Hi info634292000,

  Thanks — artlabmunich.com is owned by another account, which is why you are unable to manage it from the one you are currently logged in to. Please try the following:

  1. Log out of info634292000
  2. Clear your browser cache
  3. Clear WordPress.com cookies
  4. Log in as artlabmunich instead

  Are you able to see the site listed in that account?