can't send subscription invites – says email address is wrong

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  betsywild · Member · May 29, 2012 at 5:13 pm

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  I have two questions:
  1. When I invite someone to subscribe to my blog, it won’t send it saying the email address is incorrect even though I know it is correct.

  2. When my blog goes out to someone’s email, it uses a different picture than the one i posted on my profile. I have tried everything to change it but can’t.

  Are you ever able to be reached by telephone?
  Blog url: http://betsywild.wordpress.com/

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  bryanvillarin · Staff · May 31, 2012 at 12:29 am

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  When I invite someone to subscribe to my blog, it won’t send it saying the email address is incorrect even though I know it is correct.

  If you try inviting that single follower once more in Users -> Invite New, and you still see the same error, can you take a full screenshot image of your entire browser window, and upload it to your Media Library?

  When my blog goes out to someone’s email, it uses a different picture than the one i posted on my profile. I have tried everything to change it but can’t.

  Can you check that the blog picture (blavatar) you’ve uploaded in Settings -> General is the one you’re seeing?

  If you’ve uploaded a new blavatar after your most recent post, you’ll need to publish a new post before seeing your new blavatar in the email notification.

  (Note: That image is different than your Gravatar, which you can upload in Users -> Personal Settings, or at Gravatar.com.)

  Are you ever able to be reached by telephone?

  We don’t offer phone support, but we’re happy to help through these forums or this contact form.